Got WiFi-enabled devices such as tablets and laptops that you want to connect to the Internet? A WiFi hotspot is a device that allows you to connect your enabled devices (e.g. laptop, smartphones, tablets, etc.) to the internet. The hotspot is portable so you can connect your device almost wherever you go. Check out a mobile hotspot with your Library card!
5G T-Mobile hotspots are available to be placed on hold at each of the three Library locations. They must be picked up and returned at the owning Library. Please do not return hotspots in the bookdrop.
Frequently Asked Questions
What do I need to check out a hotspot?
You need to be 16 years old or older, with a valid St. Mary’s County Library card in good standing (no fines over $24.99). One hotspot per library card.
Where do I check out and return a hotspot?
All three Library locations have a number of hotspots available for checkout. You must check out and return the hotspot to the same location. Please do not return hotspots in the bookdrop.
How long is the checkout period?
The checkout period is 14 days, with no renewals. Once you have returned a hotspot, you may then put your name on the waiting list for the next available hotspot.
Can I place a hold?
Yes, you can place hotspots on hold. They must be picked up and returned at the owning branch. See hotspot availability and place a hold in the catalog.
Are there data limits?
Mobile hotspots have no data limits, but some websites are blocked by the providers’ filters.
Are there overdue fines?
There are no overdue fines for hotspots. If the hotspot is overdue, data will be suspended and the device will not work. If the device is more than 21 days overdue, your account will be billed the cost of the hotspot ($150). That charge will be removed if the hotspot is returned undamaged.
How much does it cost to replace the hotspot if lost or damaged?
The charge for a hotspot kit is $150.
Individual lost/damaged items are priced as follows:
Charger (any piece): $10
Hotspot case: $20
What if the T-Mobile signal doesn’t reach my home or area?
The hotspots are location dependent and will only work if the network’s signal reaches the area. We can make no guarantees of connectivity. You may wish to consult the network coverage maps, but please note that the coverage map DOES NOT guarantee coverage. There could be other factors that limit a connection in certain areas that would appear to have coverage based on the map:
Are the hotspots filtered?
The hotspots are filtered to comply with the Children’s Internet Protection Act.
