POSITION: Library Assistant I with Technology Support, Full-Time
CLOSING DATE: 11:59 p.m. on February 4, 2022
LOCATION: Charlotte Hall Library
HOURS: Tuesdays 12 – 8 p.m., Wednesdays, Thursdays, and Fridays 9 a.m. – 5 p.m., Every Saturday 9 a.m. – 5 p.m.
SALARY: Grade 1, $28,779.14 per year
BENEFITS: Vacation, Sick, & Personal Days off; Mandatory State Retirement Plan; Life & LTD Insurance; Optional: Health, Dental, Vision Insurance; 457 Plan, Credit Union, Aflac
REQUISITES:
- High School Diploma or G.E.D.
- Six (6) months or more of customer service experience.
- Knowledge of current and emerging technologies and a willingness to continue on-job technology training.
- Ability to learn St. Mary’s County Library policies and procedures.
- Ability to communicate effectively with colleagues, Library trustees, local government elected and appointed officials, community leaders, vendors, and citizens.
- Ability to learn to operate relevant computer systems (including hardware and software), current audio-visual equipment, and office machines.
- Excellent communication skills, both in writing and orally.
- Excellent customer service skills.
- Excellent decision-making and problem solving skills with emphasis on personal responsibility and willingness to deal with issues at hand.
DUTIES INCLUDE:
- Performs circulation procedures, such as checking materials in and out, checking hold lists, conducting financial transactions, answering the phone.
- Greets customers and provides directions or refers them to appropriate staff members if needed.
- Spends time on the Library floor assisting customers at their point of need, merchandising, and monitoring the Library to maintain a safe space.
- Assists customers with basic information and reader’s advisory questions; basic computer, eBook, email, and internet questions; self-checkout machine, copier, fax machine, and printer; use of library resources and databases; information on library activities, facilities, and services.
- Maintains and operates basic office equipment.
- Assists customers and Technology Manager with technology questions and concerns.
- Special projects as assigned.
HOW TO APPLY:
See full job description and apply online now.
St. Mary’s County Library is an Equal Opportunity/Affirmative Action Employer.
Law requires all applicants to show proof of identity and right to work in U.S.
