One-on-One appointments are tailored to meet the specific needs of the individual. A Library staff member will give undivided attention to customers who want in-depth technical assistance on topics such as starting an email account, using the Library’s catalog, downloading eBooks and audiobooks, searching the internet, Microsoft Office basics, using online resources through the Library’s website, or other computer basics. Appointments last 30-60 minutes. Please allow 1-2 business days for a response, especially when submitting questions over the weekend.